Kathryn Townsend

Kathryn is the Government’s Disability and Access Ambassador for the banking industry since 2021 and has been leading the advancement of accessibility in the business sector for more than 10 years. She is responsible for defining and executing the strategy to ensure that Nationwide’s members receive a market-leading, inclusive experience. Prior to Nationwide, Kathryn led the disability and vulnerability programme at Barclays, which was recognised as a global leader in accessibility.